Difference between revisions of "Documentation/SlicerRT/HowToReportAnError"
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If you encounter an error, please follow the following instructions to help us to find and fix it more quickly. | If you encounter an error, please follow the following instructions to help us to find and fix it more quickly. | ||
| − | + | ===Reproduce reliably with latest version=== | |
| − | + | * Make sure you use the latest Slicer and SlicerRT. | |
| + | * Try to reproduce the error and filter out what steps are really required for the error to occur | ||
| + | |||
| + | ===Provide relevant information about the issue (send us email)=== | ||
| + | # Describe exactly what steps you made before the error occured | ||
| + | # What happens exactly that is the unexpected behavior | ||
| + | # Read the entries in the Error Log window, and send us the ones that seem to be related to SlicerRT | ||
| + | # Send us the contents of the Python Interactor window | ||
| + | # If needed for easier understanding, attach a screenshot | ||
| + | #* Use compressed format (like .png, .jpg, .gif) | ||
| + | # If you have built your version yourself (you don't use the package), add the SVN revision number (also the Slicer revision number) | ||
| + | #* Otherwise, report the used Slicer and SlicerRT versions (stable/nightly, which version/day) | ||
| + | |||
| + | ===Report issue in system (if it proves to be something to fix on our side)=== | ||
# If you are not a member of the SlicerRT project, join the space | # If you are not a member of the SlicerRT project, join the space | ||
#* If you do not have an Assembla user, you will have to create one as well | #* If you do not have an Assembla user, you will have to create one as well | ||
# Create a ticket (assign to no milestone) | # Create a ticket (assign to no milestone) | ||
| − | # | + | #* Add all information from the above section to the ticket description |
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| + | <br> | ||
Thank you for helping to improve SlicerRT! | Thank you for helping to improve SlicerRT! | ||
Revision as of 15:55, 1 October 2016
Home < Documentation < SlicerRT < HowToReportAnErrorIf you encounter an error, please follow the following instructions to help us to find and fix it more quickly.
Reproduce reliably with latest version
- Make sure you use the latest Slicer and SlicerRT.
- Try to reproduce the error and filter out what steps are really required for the error to occur
Provide relevant information about the issue (send us email)
- Describe exactly what steps you made before the error occured
- What happens exactly that is the unexpected behavior
- Read the entries in the Error Log window, and send us the ones that seem to be related to SlicerRT
- Send us the contents of the Python Interactor window
- If needed for easier understanding, attach a screenshot
- Use compressed format (like .png, .jpg, .gif)
- If you have built your version yourself (you don't use the package), add the SVN revision number (also the Slicer revision number)
- Otherwise, report the used Slicer and SlicerRT versions (stable/nightly, which version/day)
Report issue in system (if it proves to be something to fix on our side)
- If you are not a member of the SlicerRT project, join the space
- If you do not have an Assembla user, you will have to create one as well
- Create a ticket (assign to no milestone)
- Add all information from the above section to the ticket description
Thank you for helping to improve SlicerRT!
